SureAccess was founded in Mackay by a team of trade-qualified access specialists who saw
a gap in the market - industrial sites across the Bowen Basin needed a local contractor
that could handle complex access scopes end-to-end.
That means one team for rope access,
scaffolding, inspections, welding, and protective coatings - not multiple subcontractors.
That is what we built.
Our Founding Team
CHAD BURGESS
Co-Founder & Access Specialist
With over 18 years’ experience across the mining maintenance and oil & gas industries, Chad is a highly regarded access and safety specialist. He holds advanced qualifications in rigging, scaffolding, and rope access, including IRATA Level 3 certification, and has extensive experience in the design, certification, and safe execution of tailored access systems.
As a WHSQ-accredited assessor in multiple high-risk work classes, Chad brings a strong compliance and safety-first mindset to every project. His ability to assess, mentor, and guide teams in high-risk environments underpins his reputation for safety leadership and operational excellence.
Chad specialises in the strategic planning and deployment of complex access systems and innovative scaffolding solutions, including V-Deck™. With experience delivering projects across multiple sectors, he consistently develops practical, efficient, and safe methodologies that deliver outstanding outcomes for clients.
JENNIFER SCHULZ
Co-Founder & Inspection Specialist
Jen brings over four years of dedicated experience as an ISO 9712–certified NDT Technician, proficient in multiple testing methods including MPI, PT, and UT across mining and maintenance environments.
AINDT-certified and highly detail-oriented, she delivers accurate and actionable insights into asset integrity and structural reliability.
Currently expanding her technical capabilities through IRATA Rope Access certification, Jen is rapidly advancing in vertical inspection work, combining precision, safety, and adaptability to support complex project scopes.
BEN DIEHM
Co-Founder High-Risk Access Manager & Boilermaker
Rope Access Supervisor with more than 27 years as a qualified Boilermaker and 15 years as a Level 3 Rope Access Supervisor.
Ben brings extensive operational expertise and proven leadership across the mining, oil and gas sectors, both onshore and offshore.
His experience includes overseeing high-risk worksites where precision, compliance, and safety are critical. Ben’s combined strengths in technical execution and access planning make him a highly valuable asset, delivering complex scopes with confidence, control, and consistent quality.
Our Mission
At SureAccess, our mission is simple.. get our people home safe and your project done right.
We exist to give industries across Mackay and the Bowen Basin access to a team that doesn’t cut corners, doesn’t pass the buck, and shows up with the right people and the right gear every single time.
Our Core Values
S
Safety First
T
Transparency & Integrity
R
Reliability In Us
I
Innovation in Solutions
V
Value Through Collaboration
E
Excellence in Execution
At SureAccess, our work is built on a commitment to safety, quality, and performance. These core values guide every project we deliver across Queensland.
STRIVE With Us -
Your trusted partner for all things ACCESS, and high-risk solutions across Queensland.